PUTRI, AISAH NINDIANI (2024) IMPLEMENTASI APLIKASI MOBILE JKN DI PUSKESMAS MANGKUBUMI KOTA TASIKMALAYA TAHUN 2024. Diploma thesis, POLITEKNIK KESEHATAN TASIKMALAYA.
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Abstract
IMPLEMENTATION OF THE JKN MOBILE APPLICATION IN PUSKESMAS MANGKUBUMI TASIKMALAYA CITY 2024 66 Pages, V Chapter, 3 Tables, 7 Pictures, 25 Attachments ABSTRACT Background: Implementation of technology and information now begins to be applied in the field of health. JKN Mobile Application is an attempt to improve the services of BPJS Health participants. I-Care JKN on JKN Mobile can describe medical records that are accessible in handheld. The largest number of Mobile users of JKN is in Tasikmalaya, Puskesmas Mangkubumi, with a total of 3,528. However, there is a problem of lack of communication to the patient, there are no resources such as pamphlets or banners related to JKN Mobile information, patients have not used the medical consultation feature, and there is no doctor consultation SOP. The aim of this research is to find out the supporting and inhibitory factors that influence the process of Implementation of JKN Mobile Applications in Puskesmas Mangkubumi City of Tasikmalaya. Method: A type of qualitative research with a phenomenological approach. Sampling techniques are purposive sampling with a total of 5 subjects, and data collection techniques are interviews, observations, and documentation. Results: Implementation of JKN Mobile has supporting and inhibiting factors. Supporting factors include two-way communication, JKN Mobile information posters, adequate technology facilities and facilities, integrated information systems, responsiveness of both officers and patients, and the presence of online registration SOPs. While the inhibitor factors include system and user barriers, there is no SDM of the mobile management of JKN, and there is not yet a banner of the registration stream online.
| Item Type: | Thesis (Diploma) |
|---|---|
| Uncontrolled Keywords: | JKN Mobile Applications, Implementation, Puskesmas, Medical Records. |
| Subjects: | T Technology > T Technology (General) |
| Divisions: | Jurusan RMIK > D3 Rekam Medis & Informasi Kesehatan |
| Depositing User: | Mhs Aisah Nindiani Putri |
| Date Deposited: | 15 Aug 2024 06:05 |
| Last Modified: | 22 Nov 2024 04:13 |
| URI: | http://repo.poltekkestasikmalaya.ac.id/id/eprint/4654 |
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