WAHYUNI, NOVIA SRI (2025) ANALISIS IMPLEMENTASI E-PUSKESMAS DENGAN MENGGUNAKAN METODE TECHNOLOGY ACCEPTANCE MODEL (TAM) DI UPTD PUSKESMAS SUMBER KABUPATEN CIREBON. Diploma thesis, POLITEKNIK KESEHATAN TASIKMALAYA.
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Abstract
Latar Belakang: Digitalisasi di sektor kesehatan mendorong penggunaan Rekam Medis Elektronik (RME) untuk meningkatkan efisiensi dan kualitas layanan. Salah satu bentuk implementasinya adalah sistem e-Puskesmas. UPTD Puskesmas Sumber, Kabupaten Cirebon, mulai menggunakan e-Puskesmas sejak Maret 2024, namun masih menghadapi kendala seperti kurangnya pemahaman petugas dan kesulitan pengisian data. Penelitian ini bertujuan mengevaluasi penerimaan e-Puskesmas menggunakan kerangka Technology Acceptance Model (TAM). Metodologi: Penelitian ini menggunakan pendekatan deskriptif kualitatif. Data dikumpulkan melalui wawancara mendalam dengan lima informan, yaitu petugas pendaftaran, farmasi, rekam medis, dan perawat. Analisis dilakukan berdasarkan lima variabel TAM: perceived ease of use, perceived usefulness, attitude toward using, behavioral intention to use, dan actual system use. Data dianalisis melalui tahapan reduksi, penyajian, dan penarikan kesimpulan. Hasil: Pengguna menilai e-Puskesmas mudah digunakan karena antarmuka yang sederhana dan adanya pelatihan. Sistem ini terbukti meningkatkan efisiensi waktu dan kecepatan pelayanan meskipun masih ada kendala pada format laporan. Pengguna menunjukkan sikap positif dan memiliki minat tinggi untuk terus menggunakan sistem. Secara aktual, e-Puskesmas digunakan secara menyeluruh dalam kegiatan pelayanan pasien. Kesimpulan: Implementasi e-Puskesmas diterima dengan baik oleh petugas kesehatan, terbukti dari kemudahan penggunaan, kebermanfaatan, dan keterpakaian sistem. Namun, perbaikan sistem dan penyelarasan format pelaporan masih diperlukan untuk mencapai pemanfaatan yang optimal. Background: Digital transformation in the health sector has encouraged the adoption of Electronic Medical Records (EMR) to improve service efficiency and quality. One such system is e-Puskesmas. UPTD Puskesmas Sumber, Cirebon Regency, began implementing e-Puskesmas in March 2024. However, challenges remain, including limited user understanding and difficulties in data entry. This study aims to evaluate the acceptance of e-Puskesmas by health workers using the Technology Acceptance Model (TAM) framework. Methodology: This study applied a qualitative descriptive approach. Data were collected through in-depth interviews with five health workers, including registration staff, pharmacy staff, medical record officers, and nurses. The analysis focused on five TAM variables: perceived ease of use, perceived usefulness, attitude toward using, behavioral intention to use, and actual system use. Data analysis followed three stages: data reduction, data display, and conclusion drawing. Results: e-Puskesmas was perceived as easy to use due to its simple interface and support through online training and direct guidance. The system improved time efficiency and service speed, though differences in reporting formats with the Health Office remained a challenge. Users showed a positive attitude and a strong intention to continue using the system. In practice, e-Puskesmas has been fully integrated into patient service workflows. Conclusion: The implementation of e-Puskesmas is well accepted by health workers, as evidenced by its ease of use, usefulness, and comprehensive application. However, further system development and alignment of reporting formats are needed to optimize its utilization.
| Item Type: | Thesis (Diploma) | ||||||||||||||||
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| Uncontrolled Keywords: | e-Puskesmas, Technology Acceptance Model, pelayanan kesehatan, rekam medis elektronik. ktirmik2025,rmikcrb | ||||||||||||||||
| Subjects: | L Education > L Education (General) T Technology > T Technology (General) |
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| Divisions: | Jurusan RMIK > D3 Rekam Medis & Informasi Kesehatan | ||||||||||||||||
| Depositing User: | CRBR NOVIA SRI WAHYUNI | ||||||||||||||||
| Date Deposited: | 01 Aug 2025 02:27 | ||||||||||||||||
| Last Modified: | 01 Aug 2025 02:27 | ||||||||||||||||
| URI: | http://repo.poltekkestasikmalaya.ac.id/id/eprint/6879 |
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